PIXMA TS3522 Thick Black Line on scanned document

[dilsiam]

 I have an out of the box black Pixma TS3522 and is doing the same, vertical black line

 It doesn't have the strip of glass that the illustration shows, what gives?

Thanks in advance

[ArthurJ · Accepted solution]

Hi,

This means the scanner element has failed and the printer would need to be replaced. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

[dilsiam]

Thanks for the answer I tossed the printer in the trash...sometime ago...

[LaverneCooks]

I have the same problem on a PIXMA TS3522 MF Printer. A Thick Black Line appears on scanned documents, but not on documents printed from my computer. This MF printer was purchased in November 2025. You would think Canon would have solved this problem by now!