01-09-2023 02:59 PM
I recently bought Canon Pixma TS302. I am trying to print a photo on an A4-size Glossary paper. I have updated the setting accordingly and when I try to print, it says the Page size and media type are not correct. Not sure, if I can print a photo on an A4 size page.
Did anyone face this problem? Is there a solution?
01-12-2023 11:53 AM
Are you trying to print from a computer or phone? If you are printing from a computer, what version of Windows or MacOS are you running.
Also, are you just opening a picture and printing it or printing from a print software like Canon easy print or Photoshop?
We look forward to your reply.
01-13-2023 01:25 AM
I am printing from a laptop and form Windows 11 system.
I used both methods - initially tried printing by opening a picture and it was giving the above-mentioned error. When tried through Canon easy print, it is defaulting the page size back to 4x6.
Not sure, why it is defaulting to 4X6?
01-13-2023 11:58 AM
Try removing the printer from your computer and then perform a restart. After the restart, click HERE and reinstall the TS302 printer driver.
Let us know if the same thing happens.
01-15-2023 12:32 PM
I tried the steps you mentioned and there is no change.
As soon as I try to print on a Glossy, it automatically changing the paper size from A4 to 4X6 and displaying a message on the settings screen saying, "Paper size was changed from Letter because of a conflict with another printer setting".
01-16-2023 10:42 AM
One of the Canon customer rep, mentioned that only 4X6 photo is supported on PIXMA TS 302. Is that true?
01-16-2023 12:39 PM
Looks like when printing borderless photos, it supports media up to 4 x 6". So that is why it keeps changing back.
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01-16-2023 02:43 PM
4X6 is only for borderless photos?
I am trying to print a photo with border... even then it is going to 4X6...
Is there any way i can print a large photo on A4 or letter size page?
If this is not supported, then I got my answer. Let me know...
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