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Canon G3270 Slow To Print

migra002
Apprentice

My printer (G3270) is 3 months old.  It pauses a few times when printing a simple word doc or even a doc with small pictures.  Today it took approx. 15 minutes to print a one page doc.  It paused for about 2-3 minutes for each pass it made over the paper.

The firmware is up to date.

It is connected wifi 2.4 to a MacBook.

I searched the forum but I didn't find anything that worked to correct the issue.

2 REPLIES 2

DerrickL
Authority
Authority

Have you tried a reboot of both your computer and printer? Many times a restart fixes things.

migra002
Apprentice

I tried this, it did not help.  Canon support believes the problem is that the 1 gig is not fast enough.  We switched to 5g and it print normal speed.

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