PIXMA TR8620a loose power cord

[DocFig]

Just got a Pixma TR8620a and have same problem with power cord.  If I look at it the wrong way, it falls out.  Incredibly poor product design by Canon.

[ArthurJ]

Hi,

Based on this type of issue,  I recommend you reach out to Canon support. Our team will be able to assist you in real time with this matter. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you