03-14-2023
05:48 PM
- last edited on
03-15-2023
11:56 AM
by
Danny
I have had my printer around 4 years, and now all of a sudden, I am not able to use the lower tray to print. It only lets my use the rear feed, which I don't want to do. I have the TR8520 printer. I can't seem to get it to default back to the lower tray.
03-16-2023 11:02 AM
Hi,
Is your printer installed on a Windows or MacOS computer? Also, did you computer run any updates prior to this issue happening?
If you would like real time assistance with this issue, you will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
03-16-2023 12:32 PM
Gretings,
There are 2 places to control paper type selection on the TR8520.
On the printer - Register a paper type:
Canon Knowledge Base - Paper Settings - TR8520
Or
In the Printers Driver, typically referred to as a profile. This allows you to make on the fly changes depending on what you are printing. You can also set a default paper type to always use the same source if you wish.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.