03-14-2023 05:48 PM - last edited on 03-15-2023 11:56 AM by Danny
I have had my printer around 4 years, and now all of a sudden, I am not able to use the lower tray to print. It only lets my use the rear feed, which I don't want to do. I have the TR8520 printer. I can't seem to get it to default back to the lower tray.
03-16-2023 11:02 AM
Is your printer installed on a Windows or MacOS computer? Also, did you computer run any updates prior to this issue happening?
If you would like real time assistance with this issue, you will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
03-16-2023 12:32 PM
There are 2 places to control paper type selection on the TR8520.
On the printer - Register a paper type:
Canon Knowledge Base - Paper Settings - TR8520
In the Printers Driver, typically referred to as a profile. This allows you to make on the fly changes depending on what you are printing. You can also set a default paper type to always use the same source if you wish.
Bay Area - CA
~R5 C (188.8.131.52) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.