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PIXMA TR8520 Won't Use Lower Tray


I have had my printer around 4 years, and now all of a sudden, I am not able to use the lower tray to print.  It only lets my use the rear feed, which I don't want to do.  I have the TR8520 printer.  I can't seem to get it to default back to the lower tray.


Product Expert
Product Expert


Is your printer installed on a Windows or MacOS computer? Also, did you computer run any updates prior to this issue happening? 

If you would like real time assistance with this issue, you will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 


There are 2 places to control paper type selection on the TR8520.

On the printer - Register a paper type:

Canon Knowledge Base - Paper Settings - TR8520


In the Printers Driver, typically referred to as a profile.  This allows you to make on the fly changes depending on what you are printing.  You can also set a default paper type to always use the same source if you wish.

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