PIXMA MX922 How to scan to a USB drive

[timevans7057540]

I have a Pixma MX922 and I am trying to scan to a USB drive. When I plug the USB flash drive into the printer, the printer says "USB drive detected".  So I set up the Scan to USB flash drive function.  But when I scan I receive an error message "Cannot detect a USB flash drive". Doesn't matter if I scan from the feeder or the screen.  

Any suggestions?

[BillS]

Hi timevans7057540,

I'm afraid the port on the front of the MX922 is not a USB port, but is meant for printing from PictBridge enabled cameras.  A USB drive will fit, but will not be recognized as a destination.  I regret any inconvenience.

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[WTig3ner]

Well, perhaps BillS is not the product expert he thought he was.  (Sorry, Bill, but try not to be afraid about the machine.)  The port on the front is a USB port and will accept scans.  That said, the printer is **bleep** particular about USB drives; it will not recognize many of them, but it does recognize some.  I've been scanning to USBs on my 922 for some years now.

[timevans7057540]

Thanks for the reply.  Any advice on which type of USB drives to use?

[dondoernberg · Accepted solution]

I have a SanDisk 64GB from several years ago.  It appears to correspond most closely to this one on SanDisk's web site:

https://www.sandisk.com/home/usb-flash/cruzer-glide

I also have a MicroCenter 128GB that you can find here:

http://www.microcenter.com/product/486104/128GB_SuperSpeed_USB_30_Flash_Drive

Good luck.

[timevans7057540]

I bought the MicroCenter USB and it works like a charm in the front USB port. Now I can scan easily. Thank you so much!!!

[RidleyNY]

I have a Pixma MX922 and use the Canon IJ Scan Utility for scanning to my Mac. I don't have problems scanning the first document.  After I choose 'Exit' to save the scan and want to scan another document, the app becomes unresponsive.  I have to quit out of it and then re-open to scan the next document.  I've tried to download recent & recommended drivers but it hasn't helped.  Anyone else had this issue and find a solution?  Thanks.

[Darius]

Hi RidleyNY.

That problem sounds like an issue that occurred for some users when OS 10.15 first launched.  Try the following:

1. Open Finder and navigate to Applications >> Canon Utilities.
   
   
2. Drag the IJ Scan Utility folder to the trash.
   
   
3. Navigate to Mac HD >> Library >> Image Capture >> TWAIN Data Sources.
   
   
4. Drag the MX920 series entry to the trash.
   
   
5. Download and reinstall the MX920 seriers Scanner Driver from the MX922 Drivers & Downloads page.  The Scanner Driver installation comes with the updated version of the IJ Scan Utility.

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[RidleyNY]

Worked great!  Thanks!

[TechnoBob]

To WTig3ner: Seeing your encouraging post, I went through eight USB drives and the printer would scan to none of them (even after saying "a USB drive is connected")! Last resort: tried a USB card reader -- same shape as a thumb drive, but with side slots for SDXC and MicroSD cards. Plugged in a Kingston 16G MicroSD card, and it worked perfectly. It was so much easier to use the document feeder on the 922 than page-at-a-time scans with my flatbed scanner. Thanks for correcting the erroneous info from BillS -- after his entry, I almost clicked away without reading any further!