Over the past several months, my printer (PIXMA MG5220) has been giving, apparently false, printer jam indications with increasing frequency. They occur when trying to print 5x7 photos or 4x6 photos from the rear paper tray although printing 8x10 or letter size photo paper from that source works fine. The symptom is that instead of printing a photo, the printer simply feeds the paper through the print region until only the tail end is engaged by the feed rollers, then stops and reports a paper jam. Clearly, there is no actual jam since the paper has just fed through from source to exit. Generally, following the instructions to remove paper, clear the path and push 0K just results in repeating the same problem.
Sometimes, cycling power on the printer, printing another size of paper or type of document, rebooting the computer, - actions to break the chain has seemed to be effective and enabled me to print the photos, but at this stage success by any of those routes has become extremely rare while the odds of occurrence have become nearly 100%. We've moved well beyond an annoyance to a crippling loss of capability.
I've tried cleaning rollers and inspected for foreign objects or detritus as thoroughly as I am able, have made sure I downloaded the most current driver for my OS (Windows 10). I've also searched this forum for relevant posts I could piggy back on, but am coming up empty. Does anyone have something helpful to share or should I conside 7 years the ultimate life of this printer and move on? I'd really hate to do that as it is otherwise doing a very good job for us and I'm well stocked with compatible Canon inks and paper.
