02-10-2022 02:36 PM
Why is this happening?
02-15-2022 03:41 PM
Hello DarrylIB,
The issue could be caused by settings applied in the program that you are printing from or by settings in the printer driver. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
02-15-2022 04:09 PM
I changed it in print settings and it's fine now, but I never changed it to begin with so I don't know how it changed itself. I'm using Windows in on a Mac.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.