03-14-2023 04:54 PM - last edited on 03-14-2023 05:12 PM by Tiffany
03-14-2023 05:10 PM
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You'll find all available technical support information from within My Canon Account at: http://canon.us/account You can reach PIXMA PRO printer by phone at: 1-800-652-2666 Also, click HERE search our knowledge base or find additional support options HERE
03-17-2023 03:29 AM
Hi, my Pixma Pro 100 did the "two flashes" thing for a while when I first used it after something like two years, but it fixed itself as I continued to try things, like setting it up again on the network, trying newer drivers and so forth. I'm on a Mac. My suspicion is that it wasn't anything I did that fixed it, but it just fixed itself after a dozen attempts to print or so. You could try reinstalling drivers or setting up the printer again on the network. Plug it into your computer through USB, set up the wireless network again, unplug the USB connection, and try to print again. I don't have anything but simplistic suggestions, but for me it started working again with no further hiccups.
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