03-16-2023 07:53 PM
I have a Pro-100. My photo prints looked wrong so I did a test print and notice the "Gy" (gray?) ink was entirely missing from the print. I did a basic cleaning of the heads and the Gy mostly came back with a few lines missing. I did another basic cleaning and it looked about the same. I did a deep cleaning and in the next test print, the Gy was gone again. At this point I'm going to stop cleaning, as I have used $20 dollars or so of ink just from cleaning.
Any thoughts about what could be wrong?
03-17-2023 06:27 AM
Sounds like a head clog or possibly a head failure. You could try the various head cleaning tips that folks have posted on this forum. One was just recently posted for a Pro-10. Also many YouTube videos.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.