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My Image Garden on my Mac OS Sierra will not show .mov files.

SaltyDoug
Apprentice

Hi I have a Pixima MG7720 connected to my MBP OS Sierra 10.12 running My Image Garden v3.2. I want to perform Video Frame Capture from three .mov files. The .mov files are in a folder with 8 .jpg files from my camera.  when I point My Image Garden to this folder the .jpg files are displayed but the .mov files do not show and the Video Frame button is grayed out. I can open the video files with Quicktime so I knoe they are good.  I have looked at the on-line manual but I didn't get any help from there.  Can you help me? I want to print some pictures for Christmas.

 

Thanks in advance.

1 ACCEPTED SOLUTION

his might be the problem:

 

Capture.JPG

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

View solution in original post

5 REPLIES 5

SaltyDoug
Apprentice

I found and installed My Image Garden v3.5.1.  No help; none of the movie files in my Pictures folders or my Movies folders display as icons.  When I go to the Add Image button the movie files are grayed out but the jpeg files are fine.

What camera are the .mov files from?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

The camera is an iPhone 6.

his might be the problem:

 

Capture.JPG

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thanks JR.

 

That is a bummer. Smiley Sad

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