My Image Garden on my Mac OS Sierra will not show .mov files.

[SaltyDoug]

Hi I have a Pixima MG7720 connected to my MBP OS Sierra 10.12 running My Image Garden v3.2. I want to perform Video Frame Capture from three .mov files. The .mov files are in a folder with 8 .jpg files from my camera.  when I point My Image Garden to this folder the .jpg files are displayed but the .mov files do not show and the Video Frame button is grayed out. I can open the video files with Quicktime so I knoe they are good.  I have looked at the on-line manual but I didn't get any help from there.  Can you help me? I want to print some pictures for Christmas.

Thanks in advance.

[SaltyDoug]

I found and installed My Image Garden v3.5.1.  No help; none of the movie files in my Pictures folders or my Movies folders display as icons.  When I go to the Add Image button the movie files are grayed out but the jpeg files are fine.

[jrhoffman75]

What camera are the .mov files from?

[SaltyDoug]

The camera is an iPhone 6.

[jrhoffman75 · Accepted solution]

his might be the problem:

[SaltyDoug]

Thanks JR.

That is a bummer.