12-16-2016 02:59 PM
Hi I have a Pixima MG7720 connected to my MBP OS Sierra 10.12 running My Image Garden v3.2. I want to perform Video Frame Capture from three .mov files. The .mov files are in a folder with 8 .jpg files from my camera. when I point My Image Garden to this folder the .jpg files are displayed but the .mov files do not show and the Video Frame button is grayed out. I can open the video files with Quicktime so I knoe they are good. I have looked at the on-line manual but I didn't get any help from there. Can you help me? I want to print some pictures for Christmas.
Thanks in advance.
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12-17-2016 12:09 PM
his might be the problem:
12-16-2016 05:07 PM
I found and installed My Image Garden v3.5.1. No help; none of the movie files in my Pictures folders or my Movies folders display as icons. When I go to the Add Image button the movie files are grayed out but the jpeg files are fine.
12-16-2016 05:22 PM
What camera are the .mov files from?
12-17-2016 12:00 PM
The camera is an iPhone 6.
12-17-2016 12:09 PM
his might be the problem:
12-17-2016 12:14 PM
Thanks JR.
That is a bummer.
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