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My Image Garden - Folders available for saving files changed


I have used My Image Garden for scanning for a long time, and I was always able to save the scanned files to folders in OneDrive/Documents/[name of folder].  Now, when saving a scanned document, when I browse for the folder to save it in, it only offers a very limited number of folders under "Desktop", which I never use.  It doesn't offer me the documents folder or the files within it.  I went into IJ scanner and checked that the default folder was "documents".  When I went into the My Image Garden preferences, it only offered me the same limited options as when I'm saving a scan.  Microsoft recently pushed out a Windows 11 update, and I thought that might have been the culprit, but I uninstalled the update and it didn't make any difference.  Why does the file tree in MIG show everything under the "Desktop" folder?  I'm pretty frustrated.  I just want to be able to scan documents and save them to the appropriate folder like I used to do.  Any ideas?




To have a better understanding of your issue, please let everyone know the model of the printer you have.

If this is a time-sensitive matter, please check out your other support options here.


My printer is a PIXMA MG7520.  My Image Garden is version 3.6.4.  Using Windows 11 Home, Version 22H2.

Thanks for posting!

While our Forum Community members are welcome to chime in, your product has been retired. Once a product is retired, the official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) may be removed from the Canon website, and no new software will be made available.

To take advantage of Canon's innovative technologies, consider contacting our Canon Upgrade Specialists at 1-866-443-8002.

Have a great day!


Which product has been retired?  The printer or My Image Garden?

The printer has been retired and we just posted that as a little FYI.  We still support My Image Garden.


Thanks for that info.  I think the issue is not with the retired printer, but with the currently supported My Image Garden software.  As you can see from the screenshot below, when I browse for a folder to try to change the default folder for saving images, it only shows this limited number of files (which, by the way, are not actually sub-files of the desktop folder. Only My Image Garden shows the files under desktop).  How can I get My Image Garden to give me more options?