My Image Garden - Folders available for saving files changed

[StuHatch]

I have used My Image Garden for scanning for a long time, and I was always able to save the scanned files to folders in OneDrive/Documents/[name of folder].  Now, when saving a scanned document, when I browse for the folder to save it in, it only offers a very limited number of folders under "Desktop", which I never use.  It doesn't offer me the documents folder or the files within it.  I went into IJ scanner and checked that the default folder was "documents".  When I went into the My Image Garden preferences, it only offered me the same limited options as when I'm saving a scan.  Microsoft recently pushed out a Windows 11 update, and I thought that might have been the culprit, but I uninstalled the update and it didn't make any difference.  Why does the file tree in MIG show everything under the "Desktop" folder?  I'm pretty frustrated.  I just want to be able to scan documents and save them to the appropriate folder like I used to do.  Any ideas?

[SamanthaW]

Hi!

To have a better understanding of your issue, please let everyone know the model of the printer you have.

If this is a time-sensitive matter, please check out your other support options here.

Thanks! 

[StuHatch]

My printer is a PIXMA MG7520.  My Image Garden is version 3.6.4.  Using Windows 11 Home, Version 22H2.

[Stephen]

Thanks for posting!

While our Forum Community members are welcome to chime in, your product has been retired. Once a product is retired, the official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) may be removed from the Canon website, and no new software will be made available.

To take advantage of Canon's innovative technologies, consider contacting our Canon Upgrade Specialists at 1-866-443-8002.

Have a great day!

[StuHatch]

Which product has been retired?  The printer or My Image Garden?

[Danny]

The printer has been retired and we just posted that as a little FYI.  We still support My Image Garden.

[StuHatch]

Thanks for that info.  I think the issue is not with the retired printer, but with the currently supported My Image Garden software.  As you can see from the screenshot below, when I browse for a folder to try to change the default folder for saving images, it only shows this limited number of files (which, by the way, are not actually sub-files of the desktop folder. Only My Image Garden shows the files under desktop).  How can I get My Image Garden to give me more options?