Here is what worked for me: 1. Turn OFF Power 2. Open the print head bay (as though you were about to change inks) 3. Turn ON power 4. Wait for print carriage to start moving to the left and let it go past half way 5. Before print carriage reaches left hand side (but after going halfway across) shut the cover. 6. Leave the Printer turned on 7. Good to go. It took 2 attempts before it worked. Some people said it took 3-4 attempts. Now, prior to this, I did clean the pads the cartridges sit on and used a qtip to wipe the encoder strip. I`m not sure if it was the combination of those things or just doing the fix.
This worked for me. I cleaned the ribbon as well as taking out all the cartridges and cleaning the holder. I think the problem was a cartridge that I had refilled. I threw it away and got a factory one. Didn't want to chance it.
Thanks, it worked, hopefully it will work for a long time, love this printer, have been using cheap Chinese ink in it since new and have been using it and an older model for over 5 years!
