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MX 490 continuous power cycling .

jperez739
Contributor

My Canon MX490 AIO printer started to power cycle with only the Canon logo showing on the printer display. The printer will move the ink cartridges then the rollers will move and click then shut off then turn back on and start the same cycle again. This will happen while it's plugged in. Any suggestions how to fix this issue?

74 REPLIES 74

jperez739
Contributor

Here is the solution.

 

Screenshot_20220531-200723_Chrome.jpg

I have MB2320, which is doing the power cycling.  Your solution is only a work-around.  I ended up hooking mine to my computer with a USB cable, which is also a work-around.  Neither of these is a fix, and doesn't help all those who are having this problem.  Canon needs to undo whatever they did to cause the problem in the first place.

tarawmcginn
Apprentice

This doesn’t work for me. My printer was connected to the WiFi not plugged. I turned off my router and it still is continually power cycling when plugged in

siwasa
Contributor

I woke up in the night to my MX 490 doing exactly what is explained here.  Confused about the solution, as several are indicating what is listed is work around versus Canon actually fixing the problem.

Ok, I need help/Clarification - 

I have a MX490 and I only have a modem/router and my printer connects wirelessly.  When I turn off my internet - yes, the printer starts up properly and makes copies.  

I'm ok with the 1st set of instructions to the manual set up.   How do I configure and IP from my internal network and one that is not in use or another IP that is not a DNS server.  (what is a DNS server??)

And I don't have a HOME button on my printer.

Once my internet is unplugged all communication comes to an end.!!! HELP!!!

Cherileed
Contributor

I can’t get it to stop recycling. I’ve tried everything! Can anyone please help?

I regret the fix posted by italolima did not work for me.

I used essentially the same approach to resolve my mx492  - had to reinstall drivers on my window systems to get everything working again.......printing from my iphone and ipad worked again without having to make any changes..........and my printer is back working normally.....on wifi and so far hasn't gone nuts again.........

RR3
Apprentice

I am having the same issue with my cannon pixma M490, it keeps cycling. I don't have my printer connected to wifi, I use an HDMI cable to connect my laptop to the printer. Can someone please help me to solve this issue? I need it for my small business!

Thank you!

use work around for now.............canon says they are working on permanent fix.....we don't yet know what that will mean

 

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