My printer constantly says offline when it isn't. I've seen so many messages about this and need an actual solution.
I have tried:
- power cycling (including unplugging)
- new drivers
- changing my wifi from public to private
- I completely switched internet providers with an entirely new modem/router and network, and no change.
My scanner works just fine - it will be scanning and the printer will still say offline, so it clearly isn't a wifi issue. It happens from my Windows laptop, my partner's Windows laptop, and her Mac, so it isn't a Windows issue.
Info:
- Model: imageClass mf642cdw
- Operating system: Windows 11 (but also happens on Mac)
- Connection: wireless (and the scanner works just fine)
Please help!
