A few of the people that did rush out and buy a new printer last week, reported here that the new printer had same problem….so they boxed it up and returned it and eventually got the original one working with the workaround…..
If you have actually unplugged the routers (not just turned them off ), then I don’t know anything else to suggest. I do know that turning off the routers…or just turning off wireless and leaving internet on —even when the canon printer is not plugg...
Just so you know….problem was not caused by a firmware update….I don’t use automatic updates and have confirmed that nothing on my printer ever changed…..canon has still not told us what they did that caused the problem -but it was not a software or ...
thanks-- they sure have made a mess out of this! I am a little out of date in some of my technical skills.... but I can't see any disadvantage of leaving the 'workaround' in place....and avoiding the risk of the firmware update going wrong.........I...