A few of the people that did rush out and buy a new printer last week, reported here that the new printer had same problem….so they boxed it up and returned it and eventually got the original one working with the workaround…..
If you have actually unplugged the routers (not just turned them off ), then I don’t know anything else to suggest. I do know that turning off the routers…or just turning off wireless and leaving internet on —even when the canon printer is not plugg...
thanks-- they sure have made a mess out of this! I am a little out of date in some of my technical skills.... but I can't see any disadvantage of leaving the 'workaround' in place....and avoiding the risk of the firmware update going wrong.........I...
what you are describing coul still be the original problem............sugest you pull the power cord from printer.....shut down all network...wifi and your internet router- no power to routers (don't just rely on switch) - then try to power up printe...