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MG5650 Orange alarm light on, not flashing, no error displayed.

Seiree
Apprentice

Hello, I would like to ask assistance with a problem my brand new MG5650 printer is having. I managed to correctly print a test page after setting it up and then followed the instructions to turn it off. The next day I tried printing something and the orange alarm light turned on when I pressed the power button.

The power button also stays on, but the LCD display doesn't turn on and it doesn't show any error. The printer doesn't make any powering up sounds either. 

I tried plugging it into all the different outlets in my house thinking that might be the problem to no avail. 

At one point it did turn on and I managed to print that one document, but now it's doing it again and I can't find anybody else with this error. 

I would aprieciate some help with it before returning it to the store.

Thank you.

31 REPLIES 31

Seiree
Apprentice
Sorry to hear people are still experiencing this :(. Mine was replaced by Canon back when I opened this thread years ago and it has been working flawlessly ever since. Never got the error again. Best I can suggest is to contact Canon customer support or the store where you purchased the printer if it's still in warranty and hope they can replace yours as well.

engineerkeith
Apprentice

Alarm light ON, cannot switch the machine ON.  Plenty of paper, nothing jammed in the machine.  Does this mean I have buy another?

Here is what worked for me (not a specialist, just a user)

  • Disconnect printer from the power outlet.
  • While keeping the red STOP button pressed, connect printer to the power outlet again (nice gymnastics!)
  • After some 20 s or so, the orange light will start to blink (every 2 or 3 s)
  • At that time unpress the red STOP button (the orange light will continue to blink at low frequency)
  • Press the ON button
  • The printer starts up again and shows a warning indicating that last time it was not properly stopped. Always power off the printer with the button, not by disconnecting the power cord.  Glad it was forgiving this time.

My MG5650 printer got this problem today. Tried JosBly's method above. Pressed the red STOP button for several seconds and sure enough the orange light starts to slow-blink.
However, pressing the ON button after this did not work. All that happened is that the orange light went back to solid 😞

Does anyone at Canon have a proper solution to this issue?

 

I'm having the same issue.  Porsha I see that you're a MOD... any fixes?

 

neferupitto
Apprentice

Just want to share what methods works on mine:

 

Method 1:

1. Unplug power cable
2. Hold power button
3. Plug power cable
4. Unhold power button
5. Press power button

 

Method 2:

1. Unplug power cable
2. Wait for 1 hour
3. Use other power outlet to plug the power cable

jedgarf
Apprentice

how to fix may canon mg5240 alarm light turn orange steady, but no power

None of the suggestions on here worked for me. So I found my own solution by trial and error
① Turn off printer
② turn on the printer with power button and WiFi button held down.

③ release all buttons at once.

 

Printer bursts into life.

Just to clarify my symptoms were:
No power light lit

Orange lamp lit not flashing.

No matter how many times I turned it on printer was dead.

Hope this fix works for you also

 Thanks JosBly, your method was the only one that worked for me having tried several other suggested power on/off combinations.

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