10-24-2024 11:16 AM - last edited on 10-24-2024 11:41 AM by Danny
10-24-2024 11:39 AM
10-24-2024 11:20 AM
Thanks for joining the conversation, DeniseMac!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG3600 series. The model number should be on the front of the unit at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
10-24-2024 11:39 AM
Mg3650
10-26-2024 05:12 PM
Thank you for confirming your printer model!
We appreciate your participation; however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
09/26/2024: New firmware updates are available.
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