I have a MX512, the fax machine picks up before the answering machine can.

[LP]

Where do I set it so the answering machine will pick up ?

[Michael]

Hello.

Please make sure that your answering machine is set to pick up at four rings or less.  Also, ensure that the answering machine is connected to the 'phone' jack on the back of the printer.

If additional assistance is needed, feel free to call us at 1-800-OKCANON.