Canon Mg2522 Pixma printer won’t install

[denisakonecny]

So last year i tried to set this printer up and it would be connected, not loose or anything. After 3 or so minutes it would say the printer connection was lost, then i would unplug it and plug it back in and it would be connected for another 3 or so minutes then say it was disconnected again. And the cycle goes on. I heard somewhere to go into resource manager and type something mgmt but that didn’t work nothing would pop up. Someone help please. 🙂 it connects to my Lenovo Yogo 7i by USB and i have windows 10

[Mike]

Hi denisakonecny!

To have a better understanding of your issue, please let everyone know the operating system on your computer as well as if you are using a wireless or USB connection. Any other details you'd like to give will only help the Community better understand your issue.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

Thanks! 

[denisakonecny]

i’m sorry!! it’s by USB

[ArthurJ]

Hi,

If it can install and connect to another device without issue then there may be a issue with the usb port on the one computer or the security or firewall settings are blocking printer communication. 

I recommend trying another usb port and if that does not work, contact your computer manufacture or security software company to have them check your computer settings. 

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