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Auto and Manual alignment not working on Pixma MX522

TGKG
Apprentice

I have a Pixma MX522 and have run the auto alignment and manual alignment but I am still getting misaligned lines in Excel graphs and double text within the excel graphs. In Microsoft word some of the text lines of the letter show up blurred and bold.

I have made sure the ink supply is good and run a Nozzle Check and the nozzles are not clogged. I have also run the cleaning through the printer maintenance.

I have spent over 2 hours troubleshooting and now I am at my wits end.

Does anyone have a suggestion?

Thank you,

Tom

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi,

You can try cleaning the encoder strip inside the printer. Please click HERE for the steps. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

You can try cleaning the encoder strip inside the printer. Please click HERE for the steps. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

That worked! Thank you so much.

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