The canon connect app is on my phone. When I tap the icon to open the program, the program will not open. It tries to open and it goes to a white screen and then immediately shuts down. I have uninstalled the app and reinstalled the app still, the sa...
Quad-Core i7 3.4 GHZ CPU and 16 GB Ramwindows 10 x64 ProProgram works well and I rely on it to help process a large number of photos from 5 cameras. However it is loading very slowly and Freezing or slowing down when using it. This behaviour has bec...
Been using DPP for 6+ months now. First time I have ever seen a memory error in the software. First checked that other programs were closed, verified nothing using memory in task manager, rebooted computer, attempted to perform operation on same im...
I have used Canon EOS Utility for some years to download images from my Canon 70D Tto my computer via USB connection.I recently downloaded the Eos Utility 2 for Windows 10 and it worked fine.Yesterday I tried downloading some images as normal and alt...
During a remote shoot last night using Camera Connect with iPhone, my Live View went to sleep. I couldn't figure how to wake it up again without pressing the shutter button. I suspect it is tied to my iPhone going to sleep after a certain amount of t...
Hi all. I just loaded Digital Photo Professional 4 on my MacBook Air. Every time i open it, it crashes immediately. So frustrating. Any ideas why or how to fix? Thanks.
Hi, I have some problem connecting my camera to my phone via wifi. I have follow the instructions accordingly. However, when I get to the stage where the wifi is "connected" the message "internet may not be available appear below the ssid of the came...
Hi, I tried to use the EOS utility 2 with my Canon 70D, but apparently the software is not recognizing the camera and I was not able to figure out how to solve it. I also have used with my T2i, but it worked fine. I'm using windows 10. Does anyone kn...
I am shooting tethered using the EOS utility 3, and have the quick preivew open to see the images as they come in. However the preview images doesn't have the same color or tonality as the raw or the jpg. I'm not sure where it is sampleling the prev...
I have a MacBook Pro and canon T6i, I was using my iPad Air for my photos, but just bought the MacBook Pro. I have the Canon software downloaded. When I try to bring any photos into DPP4 the software can't find any photos. I can edit my photos in ...
I have a Canon G7X which is connected to Canon Image Gateway. I have installed the image transfer utility on both a macbook air running osx 10.11 and a mac mini running osx 10.11. No matter what I do I can not get the camera to send images directly v...
Hello Photographers, I pretty much do studio photography/product.I need know how to pick from a grey/white board the right WB using the EOS Utility software from Canon. There is any expert can explain in details or even better re-direct me on a detai...
1) I have the GPS settings enabled - Mode 2 on the camera, but no GPS metadata downloading to Lightroom or no GPS data from trying the eos utility import as PGS log files not appearing. How do I get the GPS data into lightroom or MapUtility? 2) The ...
Downloaded DDPW4.6.10 installer .zip unzipped and loaded on Aspire vx5-591g 2.8gb Intel I-7 16 gb ram NVIDIA GEFORCE GTX 1050ti Can not get DDP TO RUN, Suggestions, known issues?
Hello guys, I hope you can help me with this one. Maybe it's just me, but the thing is whenever I try to connect my Image Gateway to Flickr, the button "To Flickr" will just load... the Flickr website, but it will not connect. Because of this, I can ...
