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EOS Utility 2 High CPU usage

Hi,Using the EOS Utility with a 700d in Live View causes a constant CPU spike of over 150% in Activity MonitorThis in turn causes the internal fan to run continuosly, ruining the audio recording.Seems like there's a huge memory leak in the software. ...

balaka by Apprentice
  • 13199 Views
  • 11 replies
  • 0 likes

EOS Utility

Hello. I have the Canon Rebel T6. I have downloaded and installed the programs from Canon's website but nothing happens when I open EOS Utility and connect my rebel (even with the usb cable).I have searched high and low for help and nothing has worke...

sararen by Apprentice
  • 2179 Views
  • 3 replies
  • 0 likes

Resolved! DPP 4 Trimming / Crop Tool Question

When using DPP 4 Trimming / Crop tool I can't paste changes to multiple images. When using the older DPP 3 version, there was an "apply all" button. This was a very useful feature. I hope it hasn't been deleted in the newer version of software. 

DPP4.jpg
rossco_j by Apprentice
  • 8050 Views
  • 13 replies
  • 0 likes

Canon Connect

Canon Connect (IOS) is difficult to use in comparison to EOS Utility on desktop. CC makes it difficult (impossible?) to transfer RAW images (forces JPG transfer - before I just updated the app I could transfer one RAW at a time....) EOS Utility enabl...

ronfucci by Contributor
  • 5479 Views
  • 5 replies
  • 0 likes

EOS Utility software disconnected due to AC transient

Hi Canon community, I'm Chee from Malaysia, currently having the issue to resolve Canon EOS Ultility software disconnections due to AC transient.  I have recorded a video to describe the above mentioned issue. https://drive.google.com/open?id=1zNGT8Z...

Resolved! DPP4 and Vibrance

While conversing with other photographers who use LightRoom, they had made suggestions to me to improve my photos by adjusting the Vibrance slider.  DPP4 does not have this slider -- what would I do in DPP4 that would be comparable to increasing vibr...

DPP4 and Clarity

While conversing with other photographers who use LightRoom, they had made suggestions to me to improve my photos by adjusting the Clairity slider.  DPP4 does not have this slider -- what would I do in DPP4 that would be comparable to increasing clai...

Resolved! Adjusting Blacks and Whites

While conversing with other photographers that use LightRoom, they make post processing suggestions to move the black slider or white slider.  I notice that Canon DPP4 does not have these sliders.  Will moving the far right (whites) and far left (bla...

Resolved! Zoombrowser EX

I so wish this program would not have all the extra junk!  All I want it for is to view my photos and EXIF data.  Is there a preferance page where I can remove or turn off the things I don't want?  I have a Rebel XT and Canon has abondoned me on usin...

chzuck by Contributor
  • 19055 Views
  • 17 replies
  • 0 likes

Resolved! DPP4 version 4.8.30 raw conversion problem

Mostly I have no problem, everything works just fine, I have files from G16, 5D2, G1Xmk3 and all can be edited just as would be expected, I'm using a Dell PC and W7.But today I stumbled upon something weird. I attempted to convert an image that was s...

TedR by Enthusiast
  • 2695 Views
  • 2 replies
  • 0 likes

Resolved! Powershot SX30 IS

Hello,   Hello to everyone. New to forum and 2nd. post. I have a PowerShot SX30 IS that I am trying to hook up to my new Laptop running Windows 10 and no CD Rom. Formally set up on a Windows 7 laptop. I went to Canon and downloaded the only driver th...

sporty87 by Apprentice
  • 3388 Views
  • 3 replies
  • 0 likes

DPP re-install

Hi everyone, Before I commit to DPP as my main editor has anyone any information regarding what happens with dpp when I need to upgrade my computer and therefore need to re-install dpp? Specifically, how do I retain collections that I have already ma...

beegandy by Apprentice
  • 1930 Views
  • 1 replies
  • 0 likes

Saving DPP4 Collection link data to a file.

Hi Everyone,  I know its a bit unconventional, but I'm trying to use DPP over two different computers.  Is it possible to 'save' a collection to a file so I can view the images within collections on two different computers running DPP? Thanks!

beegandy by Apprentice
  • 2508 Views
  • 2 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II