Camera Software
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Digital photo professional 4

I recently upgraded from an older version. Version 4 doesn't allow me to cut and paste or to copy to a sub folder. I take sports photos and file them by date taken. I then make sub folders and label them by team/quality of photo and cut and paste to ...

My address no longer receives iMage Gateway email

It used to be that Canon iMage Gateway would always email me with an extra copy of any email picture I sent from my WiFi Powershot 700 HS. Now I can't even get mail when I tell the camera to send it directly to me (the registered email on Canon Gatew...

Canon Camera Connect v (build 425)

Hello and thanks in advance for the help. The Camera Connect app shuts down and disconnects from camera as soon as I try to 'select images on camera' on the app or select one to 'send' on the camera. Im not having any luck finding answers via the goo...

wc512618 by Apprentice
  • 2 replies

Canon Camera Connect v (build 425)

Hi,I have been using a canon connect for the last year or so now. I just went to use it for the first time in a couple weeks and it looks like my app was automatically updated. Everything seems to work the same but when I click on one of the images I...

CCC showed the MF button... twice.

Just bought a lovely M5. Fantastic camera. There are, indeed, are some things left to do on the software side... to put it mildly. We know about the EOS Utility woes (I'm a mac user). But there are some other areas where Canon fumbles in the literal ...

herrberg by Apprentice
  • 3 replies

Resolved! Canon DPP version

I have currently 20 collections crerated in DPP and I cannot ad more. I received an error message: Cannot add more collections. Is it a "bug" or it is a "feature"?  Is there a way out?  

janko by Contributor
  • 6 replies

Resolved! ZoomBrowser

I'm having a problem using the old ZoomBrowser with my new EOS-1DX camera.  When i edit pictures and then try and save them, I get an warning message that "Some shooting data may be lost from saved image".  it doesn't happen in the new program ImageB...

MacBook Pro Printer Drivers....?

I recently upgraded my OS operating system to Sierra. Unfortunately, I am unable to print to my Canon MG5320. I was able to scan successfully but the printer error keeps coming up when I print. I tried downloading the printer drives from the Canon we...

mrdesto by Apprentice
  • 1 replies

Using DPP 4 with G16 and can't get raw to batch convert.

DPP 4 fails to convert raw to Tiff and gives error message on all raw files. First time Ive had this problem. Using USB card reader as transfer from direct transfer of image files from camera to computer is currently not supported for OS 10.12.1. Any...

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