How to solve cropped images taken in video modus in DPP4

[MichielJansen]

I've taken pictures in video modus, due to a broken switch, so I had no option. I have raw files, which in finder say are 6000*4000 pixels, but in DPP4 I get a frame inside the picture (probably the video dimensions) and when editing the picture it's reduced to 6000*3376, so I'm missing quite a bit. How can I get these pixels back? Or get rid of the frame in the thumbnail?

[Peter · Accepted solution]

Click "clear" in the crop module.

[Peter]

Can you share an affected raw file?

[MichielJansen]

It's to large to post here, so here's a link to the file.
Open file

[Peter]

Seems to force me to login. WeTransfer or GoogleDrive instead? If you choose Google Drive, don't forget to share the file in the settings.

[MichielJansen]

Wetransfer it is 🙂

https://we.tl/t-zwVIzfEDDe

[Peter]

I haven't checked with DPP yet, but everything is in the file.

[MichielJansen]

Yeah I see. And I managed, but I still cannot open it the right way in DPP. I really want to edit it in DPP. I tried to make a copy, but that gives the same problems...

[Peter · Accepted solution]

Click "clear" in the crop module.

[MichielJansen]

I couldn't find 'clear' only reset. This didn't resolve the 'crop' made by the camera. In DPP it still gives the margine or crop lines.

[Peter]

Do you have the latest release of DPP?