EOS Utility availability for macOS Sequoia

[khevere1]

Does any of you tried to download EOS Utility for the last updated software in MAC? Still not available for me.

[1strail]

Hi,

Should this work with Mac Sequoia?  I have Sequoia installed on my M1 MacBook Pro and everything ok the downloads page for Sonoma works. But with my main workstation (M1 Mac Mini) it first warns me about opening the downloaded file, expected, then when I click Open, I get an error, Application has unexpectedly closed.  Can’t get past this point.  My 5D Mark IV is on the list above.

Thanks

[1strail]

I had this problem and was pulling my hair out.  After multiple attempts trying everything recommended on multiple forums, this is what I did to get it to work.  It's kind of a pain, but in the end, it worked perfectly.  There is something in my OS/Desktop (Sequoia 15.1) which is not getting along with the UniversalInstaller.  Like many, I got the "this is a downloaded file, which asked me to click "open".  Then I would get "UniversalInstaller quit unexpectedly" and it offered to "reopen" which resulted in 2 instances of "The file can't be found".  Clicked ok for those and done.  Nothing installed.  Here is what I did:

I went to users and groups, added a new user and gave the user admin rights.  Then I restarted.  I logged in as the new user, downloaded this install package:

EU-Installset-M3.18.5.13

And clicked on it.  It installed without a hitch.  Then my worry was that I would not have access to it under my normal login.  But I could see it in Applications and after logging in to my normal login, there it still was under Applications.  I clicked the EOS utility and up it popped and told me to connect a camera.

Now I need to get DPP and I'm all set.  Kind of a hassle, but it works.  

[RPoly]

Hello,

At this time (December 10th) EOS Utility 3 version 3.18.41.0 working in a R5 MK II, doesn't do Live View Shot with Sequoia.

How come a 5 or 6 moths camera doesn't work with is own software, running in a OS also with several months?

[Stephen]

Please update to the current version of the EOS Utility at https://canon.us/eu 

If you still have problems after updating, please get in touch with support at 1-800-OK-CANON (800-652-2666).

[RPoly]

Hello 1strail,

Are you able to do "Liveview shot" in EOS Utility 3.18.5.13 with OS Sequoia 15.1.1?

Thank you in advance

RPoly

[RPoly]

Hello Stephen,

With all the respect, but are you a robot??? Did you even read what I wrote?
I AM running EOS Utility 3 version 3.18.41.0 working, a R5 MK II, that doesn't do Live View Shot with Sequoia 15.1.1.

Every other functions are ok, but Liveview Shot is a grey screen.

[Stephen]

Hi.

I'm not a robot. As I said: "If you still have problems after updating, please get in touch with support at 1-800-OK-CANON (800-652-2666)."

You do need to make sure you have Live View enabled. The manual discusses this HERE.

[RPoly]

Hello Stephen,

First of all Happy New 2025!!!

I did what you suggested, but my problem still remains… Everything works in EOS Utility 3 version except Live View Shot with Sequoia 15.1.1.

In fact when trying to download EOS Utility from www.canon.pt it is not possible to choose Sequoia as OS.

Any other suggestion?

 

[Stephen]

Hey! Happy New Year!

I work for Canon USA, so I'm unsure what Canon Portugal has on their site. If you live in Portugal, I recommend contacting your local Canon team for help; otherwise, you can try the link I posted before to download the current version: https://canon.us/eu 

[1strail]

I’ll give it shot.  Have to pull my 5D back out, but no problem.