04-01-2025 06:18 PM
I installed (and re-installed) the most recent DPP4 version to be used with my R10. Windows 11 incl. latest updates.
DPP almost immediately disappears while pointing to my download folder. From other posts, I found that the trouble may be caused by a file in the folder. I moved the whole download folder to another folder temp-download.
DPP4 stayed alive until I told it to look at the folder temp-download.
And yes, being a member of a museum crew, the jpg and other graphics files in my directories may have been edited with a large set of other tools.
From various bulletin boards, I noticed that this error has existed for over four years. Why was the DPP software not repaired during that period? Anoying for software called "professional". Any solution which does not require moving files around across temporary directories?
07-29-2025 06:09 AM
How can I configure DPP4 to look at an empty folder on startup?
07-29-2025 06:32 AM
found it (chatgpt):
4. Verwijder voorkeursbestanden
- Ga naar: C:\Users\[jouw gebruikersnaam]\AppData\Local\Canon_Inc\DPP
- Verwijder die map (Canon maakt nieuwe bij herstart).
- AppData is verborgen; schakel “verborgen bestanden weergeven” in via Verkenner.
07-29-2025 06:38 AM
@arfox wrote:
How can I configure DPP4 to look at an empty folder on startup?
Tools->Preferences->select folder
07-29-2025 07:01 AM
thnx for your quick response!
problem was I couldn't get there :). First I had to remove the folder in the Appdata folder (C:\Users\[jouw gebruikersnaam]\AppData\Local\Canon_Inc\DPP).
Good to know where to change the start up folder, thnx!
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