Canon Community

Zr300 Via USB cable is not recognized by my window 8 OS

The operating system windows 8 is not recognizing Canon ZR300 for loading into my computer for editing. I have a Dell 660s that only has USB, no fire wire which nearly outdated since the USB is faster now. On the Canon sight it stated they have no dr...

HF M52 & direct copy to USB 3.0 HDD

Hello, I was wondering if anyone could help me shine some light onto wether anyone has had any success using the direct copy to USB HDD feature of the camcorder with a USB 3.0 HDD? I have a USB 3.0 drive, and have it powered via a separate power conn...

Does anyone burn BD from the camera directly?

My camera is a Canon Vixia HF M50. The instruction book says on page 155 that is is possible to burn directly to a Blu-Ray recorder through the usb cable. What recorders will do this? The one I have is for the Mac and the camera does not see it. It t...

I just got a used Canon ZR850 and I'm having trouble downloading my video onto my Windows 7 computer

I just got a used Canon ZR850 and I'm having trouble downloading my video onto my Windows 7 computer. I have a FireWire that works fine with my ZR830 but not with the 850.  The connection isn't registering.  What can I do?

canon dc 10

hi to all, i need help with finalizing dvd, however i have a lot unfinalized dvd's and my camera is stolen, since i live in bosnia there is no chance to find the same camera, i tried to recover/read dvd with cd roller with no succes, any idea how to ...

Cannot transfer files from Canon VIXIA HF 11 to computer

I am having problems uploading files from my HF 11 to my Windows 7 PC.  It was working in Windows 7 previously, but now the computer does not recognize the drive properly.  In Windows Explorer, it states the drive has no files or memory, which is cle...

XA 20 serious problem

the XA20 has a major problem when you use it simultenious with flash.It appears "echo" lines after one or multiple flashes.It happen with all codecs!!ANY SOLUTIONhttp://www.youtube.com/watch?v=0SvPtkSpDDI

Canon XA10: Auto Mode resolution, what is the default and can it be changed?

Canon XA10: Auto Mode resolution, what is the default and can it be changed?

Optura 50 failure to capture

I have an Optura 50 but have been unable to capture for the last two years and wonder why because I have done it in the past using the same cord. Is there something I don't know about? I am using Pinnacle Studio

HV20 Powers off When Screen is Opened

Have researched this forum and others for a similar case, and have not found any help. My HV20 will turn on and function without issues until I open the display screen.  As soon as I open the screen, the camera will power off.  The red power button w...

Canon Vixia HF R42 - Transfer Utility doesn't download 64G SD card; only internal videos. Anyone?

The Transfer Utility LE only downloads videos from the internal memory, and not from my 64G SD card. It doesn't even give me the option of choosing the SD card. Any thoughts?

Canon Vixia rf400 camcorderWhat is the best format to record in? AVCHD OR MP4?

What is the difference in the format types?I am having trouble copying the files from the memory card to my computer so I can edit in MovieMagic software and burn a disk. What is the best format to use and easiest way to get the files off the memory ...

Canon Vixia HF S21

I have a Canon Vixia HF S21 high definition video camera and two Mac computers. I had a couple of beginner questions and I would appreciate any help at all. What I have been doing to save my videos from the camera is to first connect the camera to my...

How do I wipe a HV30 tape clean for re-use?

Unable to transfer sound from MVX10i to my computer video is fine

I have been gifted a Canon Camcorder the model is MVX10i Although in camera I can playback video and sound on both card and tape I find I am not able to transfer the audio to my computer. I  can transfer and find the files using either direct connect...