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Resolved! VIXIA HF G40 picture anomaly in the margins

 I upgraded from a G30 to this G40 several years ago but really didnt shoot video much with it until this past year. At times when shotting I thoiught I noticed a focus issue in the left and right margins of the viewfinder as I was shooting but forgo...

Vixia HF R700 will no longer transfer videos to PC

It has worked fine for about three  years.  Now the newer videos are shown as question marks in CameraWindow.  Windows File Explorer finds the folders but says they are empty.  On the camera itself, I can view the videos.

mah1124 by Contributor
  • 2647 Views
  • 9 replies
  • 0 likes

Canon Legria HF R806

Does this camcorder have a pause option as I have bought it as it listed saying it did, but we haven’t been able to figure out how to pause the video.

Black screen vixia HF R 400 Black screen issues

Hi, i dont know if Someone can help me with my issue but i have a problem with my camera vixia , the problem is when i record it only record sounds the image is always black... I can go in the different menu or watch old video I recorded , but now I ...

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Meuh by Apprentice
  • 1197 Views
  • 1 replies
  • 0 likes

XA45 Microphone holder

I recently purchased the Canon XA45 and bought an Azden external microphone.  Problem is, it's too small for the Canon Microphone holder.  Is there a rubber spacer available to purchase?  I can use the hotshoe attachment provided with the microphone,...

Resolved! Canon VIXIA HF M 31 records in .MTS - Can that be changed?

I have a Canon VIXIA HF M 31 that seems to only record in .MTS format. Can that be changed to .MP4? Photoshop Elements doesn't recognize the .MTS format and needs to be converted to .MP4. Couldn't find a way to change recording format and guess the a...

Maineman by Contributor
  • 4990 Views
  • 8 replies
  • 0 likes

Canon HF G40 MPEG4 and Adobe Premier

HelloI need your help, I can´t use any files MP4 recorded with my Canon HF G40 on Adobe Premier Pro CS6.Anybody have a way to do it? Other software would accept.ThanksManuel Martins

Manny754 by Apprentice
  • 2722 Views
  • 6 replies
  • 0 likes

Resolved! Canon XA20 Lens won't open repeatedly clicks

Hello, I have been experiencing an issue with my Canon XA20 on and off for the past few years.  I haven't been able to find much info or others experiencing the same issue so I figured I would reach out here. So my issue is,  when attempting to power...

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