Does your external mic need phantom power? If so, is the XLR terminal switch set to "MIC+48V"?
See page 75 in the User Guide for details if you haven't already done so.
Thank you but that is not the issue. It’s as if I don’t have the upper XLR /handle attached. Thought there may be a setting that I need to change so the camera would recognize the XLR.
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