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Canon Vixia HF R500 "memory card cover is open"

not sure why i'm getting this error message. i have tried different cards, all the same.i am unable to record ANYthing because of this... $500 camcorder won't record!! i understand this may be caused because of something to do with the door for where...

jocino by Apprentice
  • 3 replies

vixia hf m31 off load videos

I don't hanve Imagemixer 3 to download my videos. How can I get it, or is there another way to get the videos off the camera?

VIXIA HF R600 - Lights come on like normal, screen does not.

Hello everyone, purchased a VIXIA HF R600 in November and I am in need of some help.  Recently my VIXIA HF R600 has been running in to some issues. I have completely charged the battery, when I attempt to turn it on, everything looks like it is worki...

Estrada7 by Apprentice
  • 1 replies

ZR45MC AE inoperative

Hi, I volunteer for the thrift store that supports our local hospice (TRU Boulder, CO) and check out / repair electronics for them. We've had a  ZR45MC donated that appears to be functional in every way except that exposure appears to be fixed. Examp...

dave_n_s by Contributor
  • 9 replies

New XA15 won't record video

Hey everyone. I'm new to videography and I'm hoping my issue is just a result of that but I have a new xa15 that was delivered yesterday. I tried a couple SD cards, one of which was a name brand, that I initialized in the camera. When I try to record...

Joncar84 by Apprentice
  • 2 replies

Resolved! "Dummy Battery" or alternative for the BP-82x series battery's

I built a "camera rig" for use with my DSLR camera that utilizes a single NP-F970 battery to power not only an external 7 inch LCD monitor, but also the DSLR via a "dummy battery" that inserts into the camera's battery compartment that has a length o...

GEvans by Apprentice
  • 1 replies

Resolved! Trying to Connect Mic to my Camera

Hi, I recently purchased a Cannon Vixia HF R800 and I love it so far! The only problem I've run into is trying to connect a mic to it. I already own an audio-technica AT2005USB microphone (well I kind of stole it from my brother because he wasn't usi...

Vixia HF G60 - Are these start up noises normal

I purchased an HF G60 a few weeks ago. So far I'm quite enjoying it. When powering it on, in addition to the audio clip played by the camera, it also makes some clicking noises. I'm guessing these are normal, as I haven't noticed any issues with the ...

WedgeW by Apprentice
  • 11 replies

VIXIA HF20 image flickering problem.

I'm having a problem with my Canon HF20 Vixia in that, occasionally when I record I get a strange flickering on the image.  This is a little difficult to explain but I did capture it on video which can be seen here:  It's especially noticible around ...

Permanently disable standby mode on G21?

I’m using a G21 to remotely stream a live event via the HDMI output to a capture device, but not. After 10 minutes standby mode begins displaying photos of the camera as a screensaver.  I need to to turn off or disable this function without physicall...

XA20 zoom malfunction

I have a Canon XA20 that will no longer zoom in or out when using the handle button. This problem is exclusive to just the handle, as the zoom at the rear of the camera itself and the manual zoom both continue to work perfectly. I have also tested al...

XA20 by Apprentice
  • 1 replies

Resolved! Canon XA50 Histogram

Hi guys, How do you display the histogram on a Canon XA50? I have just bought my first Canon and I can't find this option in the menu. Any ideas? Thank you! 

ElizaW by Apprentice
  • 1 replies

File Read Error on my Canon Vixia RF 500.

All of a sudden, after the using the camera successfully for years, I suddenly get a File Read Error on my camera and am unable to record anything.  I have it set to MP4 recording.  Any ideas what is happening and how to solve it?  Thanks

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