Showing results for 
Show  only  | Search instead for 
Did you mean: 


Data Import Utility for Mac Catalina

Hello all. I have the Canon VIXIA HF G30.  I had been using Canon's "Data Import Utility" to transfer my video files from the card to my hard drive.  I like this program because it identifies the files not yet transferred and it puts all the .mts fil...

NJMike by Contributor
  • 2 replies

Exposure problems

Is there  any way to set the sensitivity of the  camera so that it doesn't burn out the white highlights? I  bought the camera because of rave reviews about its ability to preserve image and  color info but I'm not  impressed at  all. The other day I...

Resolved! HV30 as live feed camera?

The HV30 has a compnent out connection, an AV connection, an HDV/DV connection, and an HDMI connection...yet, I can't get anyone to explain to me, or even admit that it's possible, how to get live feed video to my computer for broadcast like a webcam...

Earl_J by Contributor
  • 9 replies

Resolved! XC-10: HDMI time code if 4k

Hi! If I set my XC-10 to HD, I can enable time code / trigger signal over HDMI to start my Atomos Ninja if I press the record button on camera. But if I set it to 4K, the time code / trigger - option is disabled / grayed out. Why can I trigger my Ato...

G21 Viewfinder and LCD

I have a Canon G21. I would like for the viewfinder to work when I turn the LCD 180 degrees to face the subject. The feature has worked on other camcorders, but doesn't seem to work on this one. The Manual  on page 19 is contradictory. At one point i...

Screen Shot 2020-10-26 at 9.27.40 AM.png

Vixia HF R800 - shut off screen icons?

I just purchased the Vixia HF r800 to display the artist's work live on a screen during workshops. When the camera is plugged into the TV it shows all of the screen icons. After a little while, it goes into screen saver mode. I am not trying to recor...

smkorby by Apprentice
  • 8 replies

Vixia HF G40

Cannot connect to PC or Laptop via USB or HDMI. Sometimes connects for about a second then drops the connection. Need this for my church to go Facebook Live. Have been doing it with a cell phone, but want to use the camera. 

Which log does the XC15 use?

Canon Log (1) came out in 2012 (for the C300?).  XC15 is from 2016.  Does it use the same log curve or one of the newer?

NickMDal by Enthusiast
  • 2 replies

mvx2i black screen

Hi, i've an old mvx2i with a problem: In either card and tape mode the screen and the camera's viewfinder shows a black background instead of what I'm taking, with the superimposed normal information. When I try to view the recording, the result is a...

HF G50 Football game recording

We recently purchased a new camera for filming our football games and we purchased the Vixia HF G50 as another team in our district has it and has stunning sideline film. This past friday was the first time we got to use it and the film quality was n...

Pixela options for Vixia HF M30

I have a new computer and want to transfer videos to it.  Of course my computer doesn't have a DVD drive (and I am not sure I even know where the old disks are).  Is there a way to transfer my videos without the Pixela software?

crfenlon by Apprentice
  • 1 replies


I have a Canon VIXIA HF G20. I use the software that came with the camera to import the video's and store them.. I was backing up the video's to another hard drive and all the date's created was changedto today's date. This nade all the video's only ...

MrGolf by Apprentice
  • 4 replies

Vixia HF R500/R800

I've heard conflicting reports about these cameras working with a Black Magic Design ATEM TV Studio HD. Anyone out there has real-life experience with using an  R800 to work with a BMD TVStudioHD? It's a great small camera that can be used as a stati...

pbc95124 by Apprentice
  • 0 replies

VIXIA HFG21 audio quit working

Up until recently, I have been able to have audio come through my camcorder. However, I have attemped to connect three mics to my lightly used VIXIA HFG21 camcorder, including the small shotgun mic that came with the device. Unfortunately, none are w...

gtberry by Apprentice
  • 1 replies

Resolved! XC15 305mb/s vs XF400 and XF705 (160mb/s)

Hi.  I have the first two cameras.  Since all shoot in MXF, how is it that the XC15 data rate is double these two XFs.  Since it is not shooting raw, why the huge file size? I understand it is a B camera to the cimema EOS camcorders, but is the XC15 ...

NickMDal by Enthusiast
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted: