Upgrading to new computers with new operating systems like Windows 11 creates some issues with interface for previous product drivers and software programs. I have a Vixia HF R300 which is still working great and has been since I bought it in 2012. However, since upgrading to Windows 11, I seem to have lost operability with software programs for this camcorder. And when I look at the Canon website for this model camcorder, there is no support. Are there any plans to provide support for products in a Windows 11 environment or am I just SOOL? Thanks.
Can you let us know what software applications you are using, as well as what operability you have lost?
Also did you upgrade from a previous operating system or install software which might have been intended for an earlier OS?
Your camera is approx 10 yrs old. This should be taken into account from a support lifespan perspective.
Bay Area - CA
~R5 C (188.8.131.52) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
I transitioned from Windows 10 to Windows 11 OS and a newer computer. The Canon website does not appear to support software or drivers for Windows 11 for my camcorder anymore. After purchasing a DVD/CD drive, I was able to upload the software from the original disks that came with the camera and was pleasantly surprised to find it still works on a Windows 11 system. And I can still transfer video files using the SD card reader or the mini-HDMI cord.
The camera may be 10 years old, but it still works exceptionally well and records great video.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.