01-14-2023
10:20 PM
- last edited on
01-17-2023
08:44 AM
by
Danny
Upgrading to new computers with new operating systems like Windows 11 creates some issues with interface for previous product drivers and software programs. I have a Vixia HF R300 which is still working great and has been since I bought it in 2012. However, since upgrading to Windows 11, I seem to have lost operability with software programs for this camcorder. And when I look at the Canon website for this model camcorder, there is no support. Are there any plans to provide support for products in a Windows 11 environment or am I just SOOL? Thanks.
01-15-2023 12:26 AM - edited 01-15-2023 10:43 AM
Greetings,
Can you let us know what software applications you are using, as well as what operability you have lost?
Also did you upgrade from a previous operating system or install software which might have been intended for an earlier OS?
Your camera is approx 10 yrs old. This should be taken into account from a support lifespan perspective.
~Rick
Bay Area - CA
~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It01-16-2023 07:59 PM
I transitioned from Windows 10 to Windows 11 OS and a newer computer. The Canon website does not appear to support software or drivers for Windows 11 for my camcorder anymore. After purchasing a DVD/CD drive, I was able to upload the software from the original disks that came with the camera and was pleasantly surprised to find it still works on a Windows 11 system. And I can still transfer video files using the SD card reader or the mini-HDMI cord.
The camera may be 10 years old, but it still works exceptionally well and records great video.
Thanks.
03-25-2023 03:13 AM
After purchasing a DVD/CD drive, I was able to upload the software from the original disks that came with the camera and was pleasantly surprised to find it still works on a Windows 11 system.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.