I have a HF R800 mainly to record lectures, I also have a regular external mic,
when i plug in the mic, it stops to record audio, if I unplug the mic then the machine does record audio
also the mic works on other machines
I too am having issues with the microphon port. The entire reason I purchesed the Canon Vixia R800 camcorder was to film at different locations using a handheld microphone. There are not any brands you can recomend that are compatable? It seems this was a disapointing purchase if there is no guidance on how to make this prodcut actually useable. I would really appreciate any help with this.
I found that if I go into the "Home" menu of the Canon Vixia hf 4800, and then go to "Other Settings" and then go to the menu under the wrench icon, and then go to "AV/Headphones" and choose "Headphones", this took the static problem away and I was able to connect my Zoom H4N sound recorder to my Vixia and record without static. However, the sound technology within the Vixia is not as sophisticated as the Zoom, so there is still a quiet hiss and the Canon can't take very loud sounds or else it peaks. I'll have to record audio seperately and put the audio and video together in post.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.