01-08-2018 06:57 AM
I have a HF R800 mainly to record lectures, I also have a regular external mic,
when i plug in the mic, it stops to record audio, if I unplug the mic then the machine does record audio
also the mic works on other machines
04-03-2018 02:29 PM
The mic jack requires a powered microphone - meaning it has a battery. Unpowered will not work.
The jack requires a TRRS male plug (tip, two rings, and shield body). TRS (Tip, ring, shield) will not work.
I found one that works on Amazon. The brand name is not listed. Apparently forum rules prohibit links to product on Amazon or other retaliers, so I can't post the link. However, if you search for this term you should find it:
External Lavalier Microphone with 20' audio cable + Accessory Bundle for Canon VIXIA HF R500-R600-R700-R800 HD Video Camcorder
06-18-2020 07:45 PM
06-18-2018 10:43 AM
I recently purchased this camera and bought a lav microphone. The first time I attempted to use the microphone no sound recorded. Of course I Googled, You Tubed,etc. I set the internal microphone to manual, made sure the battery for the external lav microphone was installed correctly and it works great. This is the external microphone I am using, bought it off Amazon $20
Canon Vixia HF R800 Camcorder External Microphone Vidpro XM-L Wired Lavalier microphone - 20' Audio Cable - Transducer type: Electret Condenser
06-18-2018 12:28 PM
When you used that mic with your Android phone (I have a Galaxy S7) did you have the power on or off? Supposedly you aren't supposed to need the power. I use it with my Vixia camera and it works great, but I knew going in that it needed a powered mic.
06-18-2018 10:46 AM
04-05-2018 02:11 PM
"We don't support" is a BS answer. Perhaps YOUR cameras come wired improperly right out of the box. This many people should not have an issue recording with an external mic. I bought this camera BECAUSE it has an external mic jack, and here you are spitting in the face of peopel who did the same thing I did.
Tell us what mic DOES work. IS there even ONE mic that works? Likely one you sell for $1000?? I tried 3 that I know work becuase I use them on my iPad and Droid tablets. One is a TRS and the other is an TRRS.
Just walking away and saying "we don't support it" is HORRIBLE customer care.
06-18-2018 10:45 AM
06-18-2018 11:42 AM
Through ton's of trial and error I have concluded that this external mic port will NOT work with a external microphone unless that external device is powered. I ended up purchasing a Comica CVM-WM100 which works pretty good other than it "Shows" a lot of noise when recording, but on playback it sounds fine.
09-06-2018 07:40 PM
Why not tell us what microphones work with the camera? The lavalier is not what I need because I need a microphone that has its own stand. I know it needs external power. Do usb powered microphones work or not? Someone in this thread seemed to indicated that they would not work.
08-17-2018 03:26 PM
I'm having mostly the same issue ... however, I'm not trying to plug a microphone into the camera, but rather a stereo audio cord that routes to the output of an Allen and Heath ZED14 mixer to which I have a USB audio return for playing audio clips and music, as well as two microphones for a podcast. When I plug the cord in, I either hear hissing, though nothing is feeding through the mixer, or I get some sort of hum. I've adjusted all of the settings on my mixer, but still getting the background noise. What could the issue be? Am I not able to use this camcorder for recording my podcast?
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