When you used that mic with your Android phone (I have a Galaxy S7) did you have the power on or off? Supposedly you aren't supposed to need the power. I use it with my Vixia camera and it works great, but I knew going in that it needed a powered mic...
"We don't support" is a BS answer. Perhaps YOUR cameras come wired improperly right out of the box. This many people should not have an issue recording with an external mic. I bought this camera BECAUSE it has an external mic jack, and here you are s...