I am assuming that you are simply recording to an SD card and not out via an HDMI cable to streaming software. If so, do you have the recording level meter onscreen? Is there a possibility that you have reduced the mic volume level in Settings to zil...
Connecting a “lapel mic to a Bluetooth mic” doesn’t make sense to me, but most times the external mic does not work because it is not a powered mic. Most likely your camera is fine, but you need a mic with phantom power. I am assuming that your Bluet...
I have found that the TRRS plug is for phones and tablets that allow you to use a non-powered mic in the headphone jack. That won't work for this camera. You need the TRS plug - but the mic has to have its own power supply. The Canon documentation is...