04-06-2025 07:17 AM
Hi everyone,
I’ve been using the Canon Image FORMULA scanner for a while now, and I’ve noticed that the scanning quality has started to deteriorate recently. The scans are coming out blurry or with noticeable lines, especially when scanning documents with small text or fine details. I’ve already tried cleaning the glass and checked the settings, but the issue persists.
I’m wondering if anyone else has experienced similar problems with this model, or if there’s something I might be overlooking in the settings or maintenance process? Are there any recommended troubleshooting steps or tips to improve the quality of the scans?
Thanks in advance for your help!
04-08-2025 02:15 AM
@SiteElroy wrote:Hi everyone,
I’ve been using the Canon Image FORMULA scanner for a while now, and I’ve noticed that the scanning quality has started to deteriorate recently. The scans are coming out blurry or with noticeable lines, especially when scanning documents with small text or fine details. I’ve already tried cleaning the glass and checked the settings, but the issue persists.
I’m wondering if anyone else has experienced similar problems with this model, or if there’s something I might be overlooking in the settings or maintenance process? Are there any recommended troubleshooting steps or tips to improve the quality of the scans?
Thanks in advance for your help!
...? anyone
04-15-2025 04:10 PM
Thanks for joining the conversation, SiteElroy!
This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.
Thanks and have a great day!
04-16-2025 01:42 AM
Image Formula Scanner is a line encompassing a lot of models. How old is yours? Sounds like the transport mechanism isn't feeding smoothly. You'd have to talk to Canon about whether it is fixable and feasible.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.