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CanoScan 9000F Mark II power light is on but the scanner is unresponsive.

daro
Apprentice

Hello,

My CanoScan 9000F Mark II won't power on completely. Whenever the unit is plugged into the outlet, the blue ring around the power button illuminates and stays on, but the scanner is unresponsive when the power button is pressed. I tried unplugging and plugging it back in but nothing changes. The blue light remains on but the scanner does not do the mechanical start up sequence, neither is the scanner recognized by my PC. The blue light around the button goes away when the unit is plugged out of the outlet.

I don't know why this is happening. It was functioning normally before. Any assistance with this issue would be appreciated. Thank You.

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