01-27-2024 02:01 PM
We use XA40s for streaming 1 hr weekly. Been using for 3 years with no problems. But lately, the cam cycles on and off. I don't think problem is the power supply, but fear something with camera.
Any suggestions?
03-12-2025 06:09 PM
Ours just started having the same problem after 5 years. Renders it useless now. Keen to hear if there's a way to fix this
03-15-2025 09:02 AM
Does it behave the same way if you use a battery? If not it points to the power supply.
03-15-2025 07:12 PM
We sent it in to Canon. It was expensive but cheaper than a new camera. But they fixed it. Works fine now.
03-15-2025 07:14 PM
My church had 3 of these. I tested with a different power supply. This cam still did it- so it is not the external power supply. It was an internal board of some kind. Canon fixed it.
01-27-2026 03:49 PM
Bad news. it started cycling again. So problem is back. This is a backup cam that is rarely used. So in the year since it has been fixed, it was only used a few times. Will not repair this time. Frustrating.
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