01-24-2022 06:05 AM
I have a canon HJ22ex7.6B IASE Lense i use for HDTV production and it suddently wont give me a picture. there is a little display on the side of the lense and it says "Initialize Error" when i boot it up. i have tried changing view finders and cameras but the same message occur. Any tips?
Thanks for the help ❤️
01-25-2022 08:26 AM - edited 01-25-2022 08:35 AM
Our forums are designed for support and discussion of consumer-level Canon products. For assistance on a broadcast lens such as this one, your best choice for support and service would be to contact Canon's Broadcast and Communication Products division. You can call them at 1-800-423-LENS (1-800-423-5367) where they're available weekdays from 9 AM to midnight ET (6 AM to 9 PM PT), and you can get support via email by clicking HERE.
We hope this helps!
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