03-18-2024 12:54 PM
I recorded audio fine a few days ago but suddenly I can't get any sound. I'm connecting an external mic to Input 1. All setting seem to be accurate. I haven't changed anything, but I get no readings on the levels indicator. What am I missing?
03-18-2024 12:57 PM
Does the Mic need batteries? Are they OK?
On the other hand, does it need phantom power? Is that on?
03-18-2024 01:03 PM
I've replaced batteries, and the camera is set for phantom power anyway. I've also selected every possible combination of settings on the camera handle just to troubleshoot the issue. I also plugged another phantom-power mic into the 3.5 plug on the camera and that doesn't pick up audio either. And neither does the internal mic.
03-19-2024 05:37 AM
Phantom power only comes from the XLR mic sockets on the handle, not from the 3.5mm jack socket. The 3.5mm socket is for either a dynamic mic or for a powered mic that has its own internal battery.
03-19-2024 05:18 PM
Good to know, but in any case, no audio was recorded using any method on the camera,. Is there anything else I can check, any firmware reset, or any way to identify what has gone wrong?
03-30-2024 05:39 PM
Apart from a possible handle failure, have you tried another XLR to XLR cable?
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