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printhead won't go to the center in order to load new ink canon pixma pro-100

akhilleez
Apprentice

My cartridge carrier/print head won't go to the center to let me replace the cartridges, tried restarting it multiple times, can anyone help?

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

When the cover is lifted the ink carrier should move to the center of travel for maintenance (replacement position).

 

https://ugp01.c-ij.com/ij/webmanual/Manual/M/PRO-100S%20series/EN/BG/bg-ink1000.html 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Patrick
Product Expert
Product Expert

Hi akhilleez,

 

Please follow the steps on this page to install new ink:

 

https://ij.manual.canon/ij/webmanual/Manual/W/PRO-100S%20series/EN/BG/bg-ink1000.html

 

If you continue to experience difficulties replacing the ink, please contact our support group using the following link:

https://mycanon.usa.canon.com

 

 

 

 

 

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