Canon Community

akhilleez · ‎11-06-2020

My cartridge carrier/print head won't go to the center to let me replace the cartridges, tried restarting it multiple times, can anyone help?

shadowsports · ‎11-07-2020

Greetings,

When the cover is lifted the ink carrier should move to the center of travel for maintenance (replacement position).

https://ugp01.c-ij.com/ij/webmanual/Manual/M/PRO-100S%20series/EN/BG/bg-ink1000.html

~Rick
Bay Area - CA

~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Patrick · ‎12-11-2020

Hi akhilleez,

Please follow the steps on this page to install new ink:

https://ij.manual.canon/ij/webmanual/Manual/W/PRO-100S%20series/EN/BG/bg-ink1000.html

If you continue to experience difficulties replacing the ink, please contact our support group using the following link:

https://mycanon.usa.canon.com

Canon Community

printhead won't go to the center in order to load new ink canon pixma pro-100