11-06-2020 01:36 PM
My cartridge carrier/print head won't go to the center to let me replace the cartridges, tried restarting it multiple times, can anyone help?
11-07-2020 10:10 AM
Greetings,
When the cover is lifted the ink carrier should move to the center of travel for maintenance (replacement position).
https://ugp01.c-ij.com/ij/webmanual/Manual/M/PRO-100S%20series/EN/BG/bg-ink1000.html
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-11-2020 02:43 PM
Hi akhilleez,
Please follow the steps on this page to install new ink:
https://ij.manual.canon/ij/webmanual/Manual/W/PRO-100S%20series/EN/BG/bg-ink1000.html
If you continue to experience difficulties replacing the ink, please contact our support group using the following link:
https://mycanon.usa.canon.com
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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