Canon PIXMA iX6850 B200 Error and No Power After Repair Attempt

[mlausi]

Hi everyone,

I'm having a problem with my Canon printer, which has been working perfectly for the past two months since I got it. Unfortunately, yesterday while printing via USB, I received a B200 error. After a few attempts, I decided to look for a solution online.

I found instructions on foreign forums that were supposed to help fix this error:

• Link to the article: https://fix-your-printer.blogspot.com/2011/10/how-to-fix-error-b200-on-canon-printers.html?commentPa...
• Instructions:
  • Unplug the power cable.
  • Open the printer.
  • Push the whole print head mechanism to the center.
  • While the printer is still open, plug the power in and turn it ON.
  • When the printhead is still moving and is going to the very LEFT, close the cover.
  • Wait until it boots up.

Unfortunately, after following these steps, the printer turned off and I haven't been able to turn it back on since. I checked the output voltages from the built-in power supply and they seem to be fine (around 11V and 8V). I visually inspected the motherboard and couldn't find any burns or damage. The fuse is also intact.

I found a similar problem on this forum with a PIXMA Pro 100 printer and a suggested solution there: https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-pro-100-will-not-power-up/m-p/1... (referring to the answer marked as accepted).

Has anyone here encountered a similar problem or have any suggestions on how I can fix my printer? Could the procedure from the Canon forum for the PIXMA Pro 100 help in my case?

Any advice would be greatly appreciated.

[Ron]

Hi mlausi,

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA iX6850 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE  and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.