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PIXMA TR8620a Shuts Off Instead of Going Into Sleep Mode

judy5
Apprentice

I purchased a TR8620a back in October, 2022. It turns off after awhile and the only way to get it back on is to physically go to the printer and hit the ON button.  Every other printer I have ever had will "go to sleep" but when I hit print from the computer or smartphone from any room it wakes up and prints. Any solutions welcome. This is very frustrating. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

You will need to adjust the ECO settings on your printer. Please click HERE for more information about adjust the ECO settings. 

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