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Canon Pro 100 won't feed paper

jashambora
Contributor

I'm trying to print 4x5.5 folded cards.  paper size is 5.5x8. i have set the paper size within my art program and changed the paper size in the print settings.  paper starts to feed then stops and yellow light flashes.  Can anyone help figure out why it won't feed/print???

 

Thank you!

2 REPLIES 2

jrhoffman75
Legend
Legend

How many flashes?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Patrick
Product Expert
Product Expert

Hi jashambora,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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